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Frequently Asked Questions

What are the standard amenities and features at Vertex Yards?

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At a Vertex Truck Parking Yard, customers can expect 24/7 access, enhanced on-site and digital security, and convenient facilities like restrooms and waste disposal. On-site customer service is available to assist with any needs. Real-time inventory reporting, dedicated parking areas, flexible short-term and long-term reservations, wide aisles for easy maneuverability, and assigned parking spots ensure a secure, convenient, and efficient parking experience.

How can I contact your support team or get parking support?

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You can reach our support team via email at support@vertextfleet.us or by phone at 715-814-9297. Alternatively, you can use the contact form on our website.

What sizes of Fleets can Vertex Yards accommodate?

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Vertex Fleet can accommodate fleets of any size, from small businesses to large enterprises. We value our direct relationships with trucking companies, understanding that personalized service and strong partnerships are key to meeting the unique needs of each client. Our commitment to flexibility, reliability, and exceptional support ensures that every fleet, regardless of size, receives the highest level of care and attention.

I don't see a Vertex location where I am looking to find parking?

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Vertex Fleet has established a network of partner and broker lots across the U.S., allowing us to offer comprehensive parking solutions tailored to the needs of both fleet operators and individual owner-operators. Our expansive network ensures that no matter where you are, there's a Vertex-affiliated lot nearby to accommodate your parking needs. We provide flexible parking options and work closely with our partners to maintain high standards of service and security. Whether you're managing a large fleet or operating as an independent driver, Vertex Fleet is equipped to provide reliable and convenient parking solutions nationwide.

What types of vehicles can be stored at Vertex Yards?

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At Vertex Fleet, we accommodate a wide variety of vehicles and equipment, including semi trucks (tractor trailers, flatbed, tanker, refrigerated, and box trucks), industrial equipment (bulldozers, excavators, forklifts, backhoes, and skid steer loaders), and all types of RVs (motorhomes, fifth-wheel trailers, travel trailers, camper vans, and pop-up campers). We also store buses (charter, school, shuttle, transit, and tour buses) and other vehicles such as delivery vans, service trucks, utility trailers, construction vehicles, and heavy-duty pickup trucks.

How do I become an IOS real estate partner for Vertex Fleet?

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Joining the Vertex Fleet hub as a partner is a seamless process. Vertex Fleet provides various lease and acquisition options for your industrial outdoor storage (IOS) real estate. To begin, simply fill out our partners form and schedule a meeting with one of our real estate experts.

How do you ensure security for Vertex Fleet Yards?

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At Vertex Fleet, we ensure security at our Truck Parking Yards through a comprehensive approach that prioritizes the safety of our clients' assets. Each yard is equipped with state-of-the-art security systems, including 24/7 surveillance cameras and secure access controls, to monitor and control entry. We employ on-site security personnel to provide an additional layer of protection and respond quickly to any incidents. Our yards are well-lit and designed with clear visibility to deter unauthorized access and enhance overall security. By implementing these rigorous security measures, we provide peace of mind to our customers, knowing their vehicles and equipment are protected around the clock.

What does Vertex look for in acquiring new IOS yards or partners?

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Vertex Fleet yards should be leveled and stabilized, possess the necessary zoning and permits, and have a base made of concrete, asphalt, crushed concrete, or asphalt millings. Ideally, these yards should include perimeter fencing with barbed or razor wire, motorized gates for secure access, and comprehensive lighting that ensures good visibility throughout the entire area.

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